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Frequently asked questions

What is the best surf spot in San Diego?


So many choices. Personally, we like D Street in Encinitas!




What makes our T-shirts so soft?


Quality garments start at the thread level. The Airlume Combed and Ring-Spun Cotton creates the softest, smoothest tee in your wardrobe. What is the Airlume difference ? Clean Cotton: 2.5x more impurities are combed out than standard ring spun cotton and the cotton fiber is a long staple cotton fiber.




When will my order ship and how long will it take to arrive?


Orders will usually be shipped within 3 business days. You will receive an email when your order has shipped. We generally ship via USPS Priority or sometimes via UPS. Shipping usually takes 2-6 business days. Expedited shipping is available at an additional cost. Please note that due to the high volume of packages in transit shipping carriers are experiencing delivery delays. Please allow extra time for delivery and thank you for your patience.




Can I track my order? What is the status of my order?


Yes. You can find an order tracking number in the shipping confirmation email and on your My Orders page.




Yes. You can find an order tracking number in the shipping confirmation email and on your My Orders page.


Please take a look at our shipping page. Shipping is free for orders over $75 and from approximately $7 for USPS priority to $40 for Fed-Ex Overnight.




Do you ship International orders?


Unfortunately, at this time we are only shipping domestically within the United States. Keep checking back for updates.




What do I do if I do not receive my order?


Please check the tracking number for status. You can find this on your My Orders page on our website. If you have any issues, please contact our offices at (760) 445-2768




What is your return policy?


At Always Optimistic we want you to be delighted with your purchase. If for any reason you are not completely satisfied, you may return or exchange your unworn, undamaged item(s) within 30 days of the date of delivery.




How do I start a return or exchange?


Go ahead and log into your account on our website and go to My Orders. Next, go to initiate return and we will be notified about your return and provide a return label.




How long does it take to get a refund?


Please allow 7 – 14 days